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Privacy Policy

Legal Notice

At Netziah, we value and respect the privacy of our users, clients, and website visitors. This Privacy Policy outlines in a transparent and detailed manner how we collect, use, protect, and disclose information through our website and communication channels.

This policy applies exclusively to information collected through netziah.com and any digital platforms directly operated by Netziah. It does not apply to third-party websites that may be linked from our site.

Netziah's commitment to privacy

At Netziah, we are fully committed to safeguarding the confidentiality and integrity of your personal data. We collect and process personal information only when necessary to deliver our services, provide customer support, or improve user experience.

Under no circumstances do we share, sell, rent, or disclose your personal or mobile information—including phone numbers—to third parties for marketing purposes, even with your express consent.

Furthermore, no consumer data is transferred to external organizations under any condition unless legally required to do so.

Information we collect and how we use it

We collect personal information, such as names, e-mail addresses and telephone numbers, only when our users and customers voluntarily provide us with this information. This information is used to provide our services to you, to improve our services, and to communicate with our users and customers. We also collect non-personal information, such as IP address and browser type, to improve our website and to analyze how users interact with our website. We do not sell or share personal information with third parties except as necessary to provide our services or as required by law.

We may collect the following categories of information:

1. Personal Information (Provided Voluntarily)
This includes:

 

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing or shipping address

  • Any other data submitted through forms or direct communication

 

2. Non-Personal Information (Collected Automatically)

This includes:

  • IP address

  • Browser type and operating system

  • Access dates and times

  • Pages visited

  • General analytics to evaluate user behavior and improve our services


Such information is aggregated and does not personally identify individuals.

How We Use Your Information

Your information is used strictly for the following purposes:​

  • To deliver products and services you request

  • To respond to your inquiries and provide customer support

  • To send essential service-related updates

  • To optimize and personalize your user experience

  • For internal analytics and performance improvements

Marketing Communications

We only send promotional communications if you have explicitly opted in. You may withdraw your consent and opt out at any time using the instructions provided in each message.

Third-Party Disclosure

Netziah does not share, sell, or disclose your personal information, including mobile data or telephone numbers, to third parties for marketing purposes under any circumstances.

Your information will also not be transferred to external entities, regardless of consent, unless required to comply with a valid legal request (such as a court order or subpoena). All disclosures required by law are handled with strict adherence to applicable privacy principles.

Data Protection and Security

We implement industry-standard security measures to protect your data, including but not limited to:

  • SSL (Secure Socket Layer) encryption

  • Firewalls and intrusion detection systems

  • Any data stored on third-party servers or external platforms remains governed by this policy and is protected under Netziah’s direct supervision and responsibility.

  • Role-based access controls and authentication protocols

  • Ongoing security audits and vulnerability assessments

Opt-Out and Consent Management

You have the right to manage how we contact you. To opt out of receiving future communications, you may:
 

  • Click the “unsubscribe” link at the bottom of any email

  • Reply “STOP” to any SMS message

  • Contact us directly at hello@netziah.com


Your request will be processed within 72 business hours as required by applicable regulations.

Your Rights

In accordance with applicable data protection laws, you may exercise the following rights:
 

  • Right to access your data

  • Right to correct or update your information

  • Right to delete or restrict processing

  • Right to object to direct marketing

  • Right to data portability (where applicable)


To submit a request, please email us at hello@netziah.com along with a valid form of identification.

Compliance and Legal Framework

This Privacy Policy has been developed in alignment with:

  • The Telephone Consumer Protection Act (TCPA) – U.S.

  • 10DLC messaging compliance standards

  • The Federal Law on the Protection of Personal Data Held by Private Parties (Mexico)

  • General Data Protection Regulation (GDPR) – Europe (where applicable)

  • Other global best practices on data privacy and consumer consent

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or how we handle your data, you may contact us at:

​

Netziah – Privacy Office
Email: hello@netziah.com
Website: https://www.netziah.com/privacy-policy

Changes to This Policy

Netziah reserves the right to amend or update this Privacy Policy at any time. Changes will be published on this page along with the updated effective date. We encourage users to review this page periodically to stay informed of how we protect your data.

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